Off-Road Tour FAQs:

Street-Legal UTV Rentals FAQs:

For more FAQs, keep reading 🙂

Picture of FAQs highlighting kids and car seats that can be used in UTVs at Off-Road Gatlinburg.
FAQs highlighting kids and car seats that can be used in UTVs at Off-Road Gatlinburg.

Here are the additional street-legal UTV rental frequently asked questions by most renters:

Are car seats allowed?

Yes, car seats and booster seats are available. Bring your children along for the ride for either our street-legal UTV rentals or an off-road tour.

Do you have enclosed units or winter suits?

Yes, we have enclosed units and warm winter suits. Regardless, we will help you stay warm.

Do I need to book in advance or make a reservation?

It would be ideal if you booked in advance and would speed up the process for your rental 🙂 It’s super easy to book online through our site. Off-Road Gatlinburg uses the top tourist booking software that most others in the industry use, which will make it super simple on the both of us. You’ll have a streamlined experience online. Visit the location page to book your rental or tour!

How many people can comfortably ride?

Off-Road Gatlinburg offers 2, 3, 4, 5, and 6 seater UTV rental options.

Six people can ride in a CanAm Defender 🙂

Here’s what’s involved:

  1. Book online
  2. Sign e-forms on -or- before arrival (i.e. waiver of liability, etc.)
  3. Check-in on the day of your rental
  4. Receive operational instructions on your rental

Once that’s done – go explore 🙂

Make memories that will last a lifetime.

Yes, you can show up and rent a powersports rental -IF- units are available. It’s best to book well in advance.

Where is Off-Road Gatlinburg located?

Off-Road Gatlinburg is located at 446 East Parkway, Gatlinburg, TN 37738

**Our off-road park has a different address we only had out to those who book.

Team picture of staff at Off-Road Gatlinburg - Kyle Wrightenberry and Isaiah Blevins
Team picture of staff at Off-Road Gatlinburg – Kyle Wrightenberry and Isaiah Blevins

How far are you from the main street and the main strip in Gatlinburg, TN.

Less than a minute drive on a Roxor and only 5-minute walk up the hill from Ole Red in Downtown Gatlinburg.

Off-Road Gatlinburg at night.

What do I need to be able to rent?

A valid credit card and drivers license is required. You also must be 21 years of age to rent a street-legal UTV. Off-Road Gatlinburg will hold your credit card on file via Peek for $500 incase of an accident if there are damages not picked up by MBA Renters Insurance (or for the deductible).

Your credit or debit card much match your photo ID.

Do I have to purchase insurance?

Yes, you’ll have to purchase MBA renters insurance. Once you check out and pay through Peek, we will purchase insurance on your behalf. For a full day rental, it’s $15.00 and $15.00 for each additional day.

No. Our street-legal units are for on-road use only; however – we supply really cool routes on dirt roads that most would need 4×4 to drive on! If our GPS indicates that you are off-road, you’ll have to bring the rental back and there will be no refunds. Renters insurance doesn’t cover off-road use. When vehicles are off roaded, they also incur damage that isn’t reflected in the price to rent. It also cost more to clean the vehicle after it’s off roaded.

Code of Conduct

How old do you have to be to rent?

21 years old to rent and drive a street-legal UTV. It’s not up to us, it gets us a better rate with our insurance policy. If someone wrecks or has an accident and they’re under 21, insurance won’t cover it and you’ll be left with the full amount of damages and etc. We hate it’s this way, but we have to adhere to the insurance standards and policies we’ve agreed to. 

What is a side-by-side?

A side-by-side (SXS) is a Utility Terrain Vehicles (UTV) that’s typically 800-1000 cc.. A Roxor is a 2400 cc SXS.

Do I have to wear a seatbelt?

Yes, you have to wear a seatbelt in accordance with the law. 

Do you have to have riding gear?

No, it’s not necessary, but you can if you’d like and if it makes you feel more comfortable. In the summer, summer clothing is fine. In the fall, a light thermal is recommended under your normal clothes. All our units have biki tops and DOT windshields to keep the elements off you. 

Will I get dirty?

It all depends. If it’s dusty out on the dirt roads, you may, especially if you’re following someone. If it’s rained during the week and the dirt roads aren’t dusty, not really. If it rains, you may get wet. Each unit is equipped with a biki top and a front windshield to cut down on the elements and to provide additional safety.  

Roxor on dirt road in WhiteTop, VA
Roxor on dirt road in WhiteTop, VA

Are they safe to be on the roadways?

Yes, much safer than any two-wheeled motorcycle, no debate. Motorcycles don’t have seat belts. Motorcycles don’t have roll cages. Motorcycles don’t have four wheels. And the list goes on… 🙂

Do I need a motorcycle license to ride?

No, these are classified as modified utility vehicles. You do not need a motorcycle license to ride. They are like little Jeeps and are open-air vehicles which allow you to take in the sights unlike a traditional vehicle.

Are they easy to drive?

Yes, much like a Jeep. Each renter will get a thorough breakdown as to how to operate their rental. As long as you’ve driven a car and have a valid drivers licenses, we can easily teach you.

Insurance. Insurance will not cover damages off-road. As a business, once units go offroad – they’re at risk of having arms bent, tires/rims damaged, and the list goes on. If we were to rent these off-road – the prices would be significantly steeper and we would most likely not be able to get a policy for renters.

How many miles will a UTV go on a tank of gas?

UTVs have 6.5-10 gallon tanks typically and will normally average 15-25 miles per gallon – so roughly 150-200 miles.

Do I have to wear a helmet?

No, you do not have to wear a helmet for SXS, UTV, and Roxor but you’re more than welcome if it helps you feel more safe.. For a Slingshot, you’ll need to wear a helmet, as they are considered three wheel motorcycles.

Having Fun on a Mahindra Roxor SXS from Unseen Pass
Having Fun on a Mahindra Roxor SXS from Unseen Pass

What accessories are provided with the rentals?

A 12V adapter to charge your phones. We also provide RAM Mounts for select vehicles so you can easily check out GPS routes on your phone. Ram Mounts work for most all smartphones. Each unit is also equipped with DOT front glass, a roof, and a rear windshield. 

Is there a late fee?

Yes. We try to be flexible, but during busy times, we have to be strict about holding folks accountable. It’s a $50 late fee if it’s up to an hour late on the return. If it’s over an hour, it’s a half-day charge. We have to enforce this because late fees back up the rentals, service, and etc. – and cost us in the end. Would you want to rent a unit and your unit show up late and still have to be cleaned and etc.? Exactly. We kindly ask that you be considerate of others that come after you, as we do the people who come before you.

Do I need to use four-wheel drive? (4WD/4X4)

In Gatlinburg, TN – no 🙂 In some cases in NC, you may. For example, at Pond Mountain, if you don’t keep your momentum up and/or depending on road conditions, you’ll need to put it in 4×4.

Is there a cancelation policy?

Yes, there is a cancelation policy. As long as you cancel within 15 days, you will be refunded. After 15 days, the reservation is non-refundable. We are flexible.

Roxor at the Unseen Pass
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